Delivery and Return Details
*** Please note some items may need to be signed for ***
Next Day Delivery: order by 1pm for Next Day Delivery (available at checkout for selected items). If next day delivery is available, you will be presented with the option at the checkout. Please note this excludes weekends.
Free Delivery on Fitness Equipment: orders over £99 to mainland UK qualify for free delivery. Goods are usually dispatched within 3-5 working days
Free Delivery on Sports Nutrition and Supplements: All orders to mainland UK qualify for free delivery. Goods usually dispatched within 3-5 working days
Standard Delivery: goods usually dispatched within 3-5 working days
Installation Service: A qualified engineer will set up your home equipment at a time that suits you. Installation is typically arranged within 10-14 days
International Delivery: For worldwide delivery costs, please call us on 0800 212 729 or Outside the UK call 0044 141 876 3976 or use our live chat service to speak with a customer advisor.
*** IMPORTANT INFORMATION ABOUT LARGE ITEMS ***
What is one man / kerbside delivery?
Bodymax Fitness use a number of couriers for delivery of 'large items'. Free delivery includes delivery to the kerbside immediately adjacent to the couriers vehicle. Most couriers regard inside delivery as an extra service and as such this is not included with the free delivery option. It may be necessary for you to assist or move merchandise into your home. This is especially relevant if you live in a block of flats as couriers will only deliver to the ground floor entrance to the block.
Where possible, we recommend paying for two man delivery and installation on large items
What is two man delivery?
This service is available for large items. Subject to good and safe access, the courier will place the product in the ground floor room of your choice. Please note: Due to Health & Safety regulations deliveries above or below ground floor are at the carriers discretion and are not guaranteed. This includes steps that are immediately outside the premises and are required to climb in order to gain access to the property.
Other delivery information
Scottish Highlands, Northern Ireland and all UK Islands may incur an additional charge and take longer. This includes postcodes beginning AB30, AB31, AB33. AB34, AB35, AB44, AB45, AB51, AB52, AB53 and AB54.
Ex-display products usually incur a delivery charge. Please contact us on 0800 212 729 for more information.
Please allow additional days for your delivery to take place when there are UK and respective Country Bank Holidays. Please also allow additional days in extreme/uncontrollable circumstances i.e. extreme weather conditions etc.
Next day delivery excludes those products delivered directly from the manufacturer
While we will make every endeavour to deliver your products on time, we cannot accept liability for any incidental expenses caused by late, failed or damaged deliveries, or for any damage caused to property while delivering or installing your goods or any loss of earnings.